An All-in-One App for Employees

About

Demplon is an internal super-app for PT. Pupuk Kujang and its 7 KIKC subsidary companies, with around 1.000 employees in the PT. Pupuk Kujang itself.

The app offers a range of features like absence management, corporate shuttle service, employee/team assessments, document tracking, and more, making it the ultimate all-in-one solution for their workplace needs.

UI/UX (& Visual) Designer

As the only designer, I am responsible for redesigning the user interface and experience for the mobile app, as well as creating its brand visuals, including the logo, colors, typography, icons, and illustrations.

The Process

Design thinking is my preferred framework, chosen for its flexible and innovative problem-solving approach. However, given the priority of interface redesign and the tight time frame, executing the process comprehensively with concrete methods like empathy mapping, user journey mapping, personas, and usability testing is highly not feasible. As a result, the primary goal of this project is to craft a fresh interface by integrating UX practices and a comprehensive brand visual that boasts legible design, all while obtaining approval from stakeholders.

Transforming the Super-App Experience:

A Complete Interface Revamp

The Challenge:

Although the current app functions properly, users are experiencing issues with the user interface and visuals. Many employees feel frustrated when using the existing app, particularly when trying to locate and navigate its features. Another concern from a stakeholder is the app's predominant purple color, which does not align with the commonly associated green that represents Pupuk Kujang and KIKC. Lastly, the final design must be delivered within a month for development and launch at Pupuk Kujang’s anniversary. Unfortunately, extensive user research couldn’t be conducted due to the time limit.

Analyzing The App

Before jumping on to the high-fidelity and prototype stuff, the first step I took is by analyzing the existing app and asking several employees their general problems when using the app.

How many features are there? What are the purpose of each feature? What are the UX problems found? How do users navigate within the app? …